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Other Traxxas TQi Bluetooth issue

Discussion in 'Transmitters & Receivers' started by bigone5500, Sep 26, 2017.

  1. bigone5500

    bigone5500 I Support Rc-Help! Rc-Help Supporter

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    I can't connect to my galaxy S8+ with the Bluetooth module. Does anyone e else have this issue? I have contacted traxxas about this but haven't received an reply yet.
     


  2. Tony

    Tony Administrator Staff Member

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    This is a new one to me. Didn't even know they had BT on these things. What does it control or monitor?
     
  3. Tony

    Tony Administrator Staff Member

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    Looks like you just download the app, open the app, push and hold the button on the back of the Tx until it flashes, then follow what is on your phone and it should connect. Will more than likely have an update when you are done so just update it and you should be good.
     
  4. bigone5500

    bigone5500 I Support Rc-Help! Rc-Help Supporter

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    Connected immediately to my iPhone. I updated the firmware and still no go.
     
  5. Tony

    Tony Administrator Staff Member

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    So you have it connected? In the first post you said it would not connect. Make sure the truck and Tx are on and that they are both bound.
     
  6. bigone5500

    bigone5500 I Support Rc-Help! Rc-Help Supporter

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    Will not connect to my S8+. Connected to my work phone, iPhone 6S.
     
  7. bigone5500

    bigone5500 I Support Rc-Help! Rc-Help Supporter

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    Probably going to be an Android issue.
     
  8. rdsok

    rdsok Well-Known Member

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    Does your Android see the device when you are in the bluetooth menu area? If so, it should prompt you for a pairing code if it can't automatically connect after you've selected the device in the BT menu... then you'd use the pin code they mention in the manual for the device.
     
  9. bigone5500

    bigone5500 I Support Rc-Help! Rc-Help Supporter

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    It doesn't show up anywhere.
     
  10. Tony

    Tony Administrator Staff Member

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    I know this is an obvious question, but is your bluetooth on in the phone? If it is, turn it off, restart the phone and turn it back on. If that doesn't work, try connecting something else that is bluetooth, like a headset to it and see if that works.
     
  11. bigone5500

    bigone5500 I Support Rc-Help! Rc-Help Supporter

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    I got a reply from Traxxas. Here is the response:

    I will register my truck and send them the info. I am assuming they can flash it and make it work.
     
  12. rdsok

    rdsok Well-Known Member

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    Not to be picky really... but technically if it could be flashed, then that would be firmware. I suspect this is a hardware change to address the problem.

    FWIW... I've got some pretty old BT headsets and they all still work ( of the ones that still take a charge ) and pair with my Android which is running v7.0 and using the latest security updates available for it... So they must have done something a little out of the ordinary on their hardware if an update breaks it from working somehow.
     
  13. bigone5500

    bigone5500 I Support Rc-Help! Rc-Help Supporter

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    This is the only bluetooth device that I have had trouble with aside from trying to communicate with a *shudders* iPhone.
     
  14. rdsok

    rdsok Well-Known Member

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    While I don't know their reasoning... Apple has always limited their networking capabilities and they usually only do it "their way" instead of following standards that others ( Android, Linux, Unix and Windows etc ... ) use. So when it comes to networking, you don't really want an Apple/Mac product unless you don't need robust connections.
     
  15. bigone5500

    bigone5500 I Support Rc-Help! Rc-Help Supporter

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    I talked to traxxas today before I sent my module in. They explained that the latest security update in Android caused their module not to work with the OS. A simple reflashing will fix the issue. It cost me $3 to send it via usps.
     
  16. bigone5500

    bigone5500 I Support Rc-Help! Rc-Help Supporter

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    My module should be in McKinney Tx tomorrow. Hopefully they will have a fast turn around and I will get it late next week.
     
  17. bigone5500

    bigone5500 I Support Rc-Help! Rc-Help Supporter

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    Got an email today (2:37pm) and they have finished with my module. It will probably be at my house either wed. or thurs. Nice!
     
  18. bigone5500

    bigone5500 I Support Rc-Help! Rc-Help Supporter

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    Got my module today and it works fine. Paired with my phone immediately.
     
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  19. Tony

    Tony Administrator Staff Member

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