With the prop blowing the air over the control surfaces, (while powered up in your hand), do you feel like the plane is pushing the nose down. You can flip the rudder and elevator sticks and should be able to feel the plane wanting to turn away. If the tail section is having authority to move the back end, I might check your center of gravity to make sure the nose is not too heavy. A usual rule of thumb is 1/3 back from the leading edge of the wing. If your Center Of Gravity ( COG ) is too far forward, you may not have the power to lift it.
You say you hand launched it too. What direction did it head after release? An immediate nose down would also confirm the COG is too far forward.
If so, start moving your battery back to find a spot to give you the perfetc COG for your plane.