I saw that window on their site that suggested I could up load the serial number with some x?? extension, but was not sure how to do that. I put 32G memory card in the slot, but I guess it's not plug and play... I am really new this hobby, RCs and the equipment, so I guess I got a lot of reading and meditation to do.. Thanks for your input. After I chat with the Hobby shop at the number supplied, maybe I do a re post to let you know what's up. Terry