Heilwow Ill Never use them again

H

heli-maniac

New Member
So the custom canopy i got for my WARP didnt fit the mounting Wholes were drilled in the wrong place
So after a month of emails and them saying they will fix it Im still waiting
here are the emails tell me what you think if you would use them They do nice work but if it dont fit your screwed

start at the bottom
Dear sir

pls wait, we have send for you

Thanks and Regrads
David

On 2013-08-05 11:28, jesse mitchell wrote:
> How did you ship the canopy it has been over a week
>
> -------------------------
> FROM: "sales@heliwow.com" <sales@heliwow.com>
> TO: jesse mitchell <fastbowtietaz1@yahoo.com>
> SENT: Friday, July 26, 2013 7:21 AM
> SUBJECT: Re: Enquiry Jesse Mitchell
>
> Dear Sir
>
> I want to show you this picture, I will send for you today
>
> thanks and Best regards
> David
>
> On 2013-07-25 21:28, jesse mitchell wrote:
>> Has my canopy been shipped
>>
>> -------------------------
>> FROM: "sales@heliwow.com" <sales@heliwow.com>
>> TO: jesse mitchell <fastbowtietaz1@yahoo.com>
>> SENT: Tuesday, July 16, 2013 11:34 PM
>> SUBJECT: Re: Enquiry Jesse Mitchell
>>
>> Dear sir
>>
>> Ok we'll send to you
>> http://heliwow.com/canopies/compass-canopy/compass-warp-360-canopy/warp-360-canopy-m2.html [1]
>> [1]
>>
>> Thanks
>> David Lee
>>
>> On 2013-07-16 19:03, jesse mitchell wrote:
>>> Here Ill make this easy for you if you dont want to custom paint my
>>> canopy again then just send me this one
>>> http://heliwow.com/canopies/compass-canopy/compass-warp-360-canopy/warp-360-canopy-m2.html [1]
>>> [1]
>>>
>>> -------------------------
>>> FROM: "sales@heliwow.com" <sales@heliwow.com>
>>> TO: jesse mitchell <fastbowtietaz1@yahoo.com>
>>> SENT: Tuesday, July 16, 2013 7:31 PM
>>> SUBJECT: Re: Enquiry Jesse Mitchell
>>>
>>> Dear sir
>>>
>>> I have explained to you, we have lost some money when send to you
>>> back for a new canopy, you have requested 360TDR we accept , but I
>>> hope you can give me extra shipping money, because I have says on 360
>>> TDR price $ 39, shipping $ 30, warp 360 stock canopy $31. We want to
>>> bring to our customers, the best service, best products and most wow
>>>
>>> Thanks and best regards
>>> David Lee
>>>
>>> On 2013-07-15 21:17, jesse mitchell wrote:
>>>> Are you going to do my custom paint job on the TDR canopy
>>>> And if you read down in this email you will see were i was told i
>>>> would be getting a replacement canopy
>>>> if your going to paint the TDR with my custom paint job then ill pay
>>>> half the shipping
>>>>
>>>> I dont know who did the mounting wholes but it was not me my Cano
>>>> mod
>>>> canopy fits just fine the stock canopy fit just fine
>>>>
>>>> -------------------------
>>>> FROM: "sales@heliwow.com" <sales@heliwow.com>
>>>> TO: jesse mitchell <fastbowtietaz1@yahoo.com>
>>>> SENT: Saturday, July 13, 2013 6:52 AM
>>>> SUBJECT: Re: Enquiry Jesse Mitchell
>>>>
>>>> Dear sir
>>>>
>>>> if you want to change the TDR canopy 360, you pay $ 20. because the
>>>> price of $ 39, shipping is also higher money.
>>>> All Warp 360 canopy we have to check and fit well, the correct
>>>> dimensions of the manufacturer Compass.
>>>> We're not saying you're wrong, but we are not sure that you have
>>>> battery-how, it's bigger, we sold a lot but there is no fault. We
>>>> always
>>>> check very carefully before shipment to customers.
>>>>
>>>> Thanks and best regards
>>>> David Lee
>>>>
>>>> On 2013-07-13 03:58, jesse mitchell wrote:
>>>>> I Was told i was getting my custom canopy replaced free because the
>>>>> mounting Whole were in the wrong place
>>>>>
>>>>> -------------------------
>>>>> FROM: "sales@heliwow.com" <sales@heliwow.com>
>>>>> TO: jesse mitchell <fastbowtietaz1@yahoo.com>
>>>>> SENT: Friday, July 12, 2013 11:20 PM
>>>>> SUBJECT: Re: Enquiry Jesse Mitchell
>>>>>
>>>>> Dear sir
>>>>>
>>>>> we can send for you new design canopy warp 360 type TDR
>>>>> but we’ll chager $20 shipping.
>>>>> Thanks and best regards
>>>>>
>>>>> David Lee
>>>>>
>>>>> On 2013-07-12 21:46, jesse mitchell wrote:
>>>>>> Can I get a UpDATE on my replacement canopy
>>>>>>
>>>>>> -------------------------
>>>>>> FROM: "sales@heliwow.com" <sales@heliwow.com>
>>>>>> TO: jesse mitchell <fastbowtietaz1@yahoo.com>
>>>>>> SENT: Saturday, June 29, 2013 4:39 PM
>>>>>> SUBJECT: Re: Enquiry Jesse Mitchell
>>>>>>
>>>>>> Dear Jesse
>>>>>>
>>>>>> I send for you Picture
>>>>>> pls, attach file.
>>>>>>
>>>>>> thanks
>>>>>> Team Heliwow
>>>>>> On 2013-06-29 10:55, jesse mitchell wrote:
>>>>>>> I dont understand what your saying about the bottom Whole
>>>>>>>
>>>>>>> -------------------------
>>>>>>> FROM: "sales@heliwow.com" <sales@heliwow.com>
>>>>>>> TO: jesse mitchell <fastbowtietaz1@yahoo.com>
>>>>>>> SENT: Saturday, June 29, 2013 11:50 AM
>>>>>>> SUBJECT: Re: Enquiry Jesse Mitchell
>>>>>>>
>>>>>>> Dear Jesse
>>>>>>>
>>>>>>> you can see the hole in the bottom of the canopy problem? you can
>>>>>>> edit
>>>>>>> the bottom hole.
>>>>>>> I've sold Warp 360 canopy and good thing, I will certainly check
>>>>>>> again
>>>>>>> and will do better for you.
>>>>>>>
>>>>>>> Thanks
>>>>>>> Team heliwow
>>>>>>>
>>>>>>> On 2013-06-29 10:45, jesse mitchell wrote:
>>>>>>>> If you can just do it with out the Wholes and ill fit to the
>>>>>>>> heli
>>>>>>>> when
>>>>>>>> I get it
>>>>>>>>
>>>>>>>> -------------------------
>>>>>>>> FROM: "sales@heliwow.com" <sales@heliwow.com>
>>>>>>>> TO: jesse mitchell <fastbowtietaz1@yahoo.com>
>>>>>>>> SENT: Saturday, June 29, 2013 11:38 AM
>>>>>>>> SUBJECT: Re: Enquiry Jesse Mitchell
>>>>>>>>
>>>>>>>> Dear Jesse
>>>>>>>>
>>>>>>>> Thank you for sending me the picture, I will check and remedy,
>>>>>>>> we
>>>>>>>> will resend you another canopy.
>>>>>>>>
>>>>>>>> Thank you and best regards
>>>>>>>> Team Heliwow
>>>>>>>>
>>>>>>>> On 2013-06-28 20:36, jesse mitchell wrote:
>>>>>>>>> Here are the pictures of the canopy wholes not right
>>>>>>>>>
>>>>>>>>> last one shows about were they should be
>>>>>>>>>
>>>>>>>>> -------------------------
>>>>>>>>> FROM: "sales@heliwow.com" <sales@heliwow.com>
>>>>>>>>> TO: jesse mitchell <fastbowtietaz1@yahoo.com>
>>>>>>>>> SENT: Friday, June 28, 2013 8:53 PM
>>>>>>>>> SUBJECT: Re: Enquiry Jesse Mitchell
>>>>>>>>>
>>>>>>>>> Dear sir
>>>>>>>>>
>>>>>>>>> Can you show us pictures?
>>>>>>>>>
>>>>>>>>> Thanks
>>>>>>>>> Team heliwow
>>>>>>>>>
>>>>>>>>> On 2013-06-28 18:09, jesse mitchell wrote:
>>>>>>>>>> Well I finely Got to mount the Warp 360 canopy But cant
>>>>>>>>>> because
>>>>>>>>>> the
>>>>>>>>>> mounting wholes are to far forward
>>>>>>>>>>
>>>>>>>>>> I have to bend the the canopy stands to the point they are
>>>>>>>>>> about
>>>>>>>>>> to
>>>>>>>>>> brake
>>>>>>>>>> This is not good Got a nice looking canopy that I cant mount
>>>>>>>>>> on
>>>>>>>>>> my
>>>>>>>>>> bird
>>>>>>>>>>
>>>>>>>>>> -------------------------
>>>>>>>>>> FROM: "sales@heliwow.com" <sales@heliwow.com>
>>>>>>>>>> TO: jesse mitchell <fastbowtietaz1@yahoo.com>
>>>>>>>>>> SENT: Tuesday, June 25, 2013 5:51 AM
>>>>>>>>>> SUBJECT: Re: Enquiry Jesse Mitchell
>>>>>>>>>>
>>>>>>>>>> Dear Jesse,
>>>>>>>>>>
>>>>>>>>>> We have shipped to you on June 24.
>>>>>>>>>> UPS Tracking Number (3-5 business days): 1Z21135A0495493375
>>>>>>>>>>
>>>>>>>>>> Best Regards!
>>>>>>>>>> John
>>>>>>>>>>
>>>>>>>>>> On 2013-06-18 04:44, jesse mitchell wrote:
>>>>>>>>>>> Looks good
>>>>>>>>>>> shipping address is
>>>>>>>>>>> Jesse Mitchell
>>>>>>>>>>> xxxxxxxxxxxxxxx
>>>>>>>>>>>xxxxxxxxxxxxxxxx
>>>>>>>>>>>
>>>>>>>>>>> -------------------------
>>>>>>>>>>> FROM: "sales@heliwow.com" <sales@heliwow.com>
>>>>>>>>>>> TO: jesse mitchell <fastbowtietaz1@yahoo.com>
>>>>>>>>>>> SENT: Tuesday, June 18, 2013 1:43 AM
>>>>>>>>>>> SUBJECT: Re: Enquiry Jesse Mitchell
>>>>>>>>>>>
>>>>>>>>>>> Dear Jesse
>>>>>>>>>>>
>>>>>>>>>>> Pls, watching attach file warp 360 canopy.
>>>>>>>>>>> We'll complete your oder and ship to you on 06/20/2013.
>>>>>>>>>>> Shipping your addresses?
>>>>>>>>>>>
>>>>>>>>>>> Thank you and best regards!
>>>>>>>>>>> David Lee
 
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pvolcko

Well-Known Member
How wrong were the mounting holes? Would you have to extend the ones they drilled or would you have to cut new ones? Personally I would have given up half way through that and made mods to make it fit. :)

Seems they were not understanding that this was a custom paint job canopy, they were wanting to send you a new replacement but non-custom? If they did good work on the paint job for a good price, I'd still use them in the future, but just request that they *do not* poke holes in it and you will do it yourself.
 
H

heli-maniac

New Member
The wholes were 11mm to far forward and i had to drill new wholes to make it work this was after they said they would replace it
 
murankar

murankar

Staff member
Black flag that company. I probably would have quit sooner and made it work. Is the canopy still MIA?
 
H

heli-maniac

New Member
Okay I thought i had them all strait on what canopy to replace
This is what they said they shipped 3 weeks ago

But come to find out they did not ship tell just the other day and not what i wanted here is the emails
and again you have to start at the bottom


Dear Sir

Warp 360 TDR angry bird, sorry because I voluntarily submit to you, I hope you enjoy it,
I wish for you the surprise.

Thanks and regards
David

On 2013-08-15 19:48, fastbowtietaz1@yahoo.com wrote:
> You still not telling me what canopy I'm getting
>
> Sent from my HTC Inspire™ 4G on AT&T
>
> ----- Reply message -----
> From: sales@heliwow.com
> To: "jesse mitchell" <fastbowtietaz1@yahoo.com>
> Subject: Enquiry Jesse Mitchell
> Date: Thu, Aug 15, 2013 7:55 pm
>
> Sorry sir
>
> Because Your oder, we are not profitable, so we send you by postal
> service shipping, it will go slow, sorry you had to wait so long.
>
> Thanks and best regards
> David
>
> On 2013-08-15 17:33, jesse mitchell wrote:
>> What do you mean new design what canopy did you send
>>
>> and tracking still shows me its not moving
>>
>> -------------------------
>> FROM: "sales@heliwow.com" <sales@heliwow.com>
>> TO: jesse mitchell <fastbowtietaz1@yahoo.com>
>> SENT: Wednesday, August 14, 2013 7:52 PM
>> SUBJECT: Re: Enquiry Jesse Mitchell
>>
>> Sorry sir
>>
>> Because I forgot and I think you've got 360 canopy warp, I was sent
>> back to your new design canopy.
>>
>> Thanks and best
>>
>> On 2013-08-14 17:58, jesse mitchell wrote:
>>> Still dose me no good seeing how you lied about shipping it 2 weeks
>>> ago
>>> I cant read the tracking when will i get it
>>>
>>> -------------------------
>>> FROM: "sales@heliwow.com" <sales@heliwow.com>
>>> TO: jesse mitchell <fastbowtietaz1@yahoo.com>
>>> SENT: Tuesday, August 13, 2013 10:00 PM
>>> SUBJECT: Re: Enquiry Jesse Mitchell
>>>
>>> Dear Mr Enquiry Jesse Mitchell,
>>>
>>> Sorry for our late reply your tracking number. Here your tracking
>>> number is RR768345264VN, you can check at:
>>> Tổng Công ty BÆ°u chÃ*nh Việt Nam
>>> [1]
>>> [1] see the attached file as we check for
>>> you.
>>>
>>> Best regard,
>>> Heliwow team
>>> Quoting jesse mitchell <fastbowtietaz1@yahoo.com>:
>>>
>>>> Another day and still no canopy for my warp and still no info on
>>>> were it is
>>>> guess its time to hit the Heli forums with all the emails to warn
>>>> people from buying your crap
>>>>
>>>>
>>>>
>>>>
>>>> ________________________________
>>>> From: "sales@heliwow.com" <sales@heliwow.com>
>>>> To: jesse mitchell <fastbowtietaz1@yahoo.com>
>>>> Sent: Monday, August 12, 2013 7:43 PM
>>>> Subject: Re: Enquiry Jesse Mitchell
>>>>
>>>>
>>>> Dear sir
>>>>
>>>> I'll check again tracking number and send for you.
>>>>
>>>> Thanks and best regards
>>>> David Le
>>>>
>>>>
>>>> On 2013-08-12 18:42, jesse mitchell wrote:
>>>>> Another day and still no canopy
>>>>>
>>>>> -------------------------
>>>>> FROM: "sales@heliwow.com" <sales@heliwow.com>
>>>>> TO: jesse mitchell <fastbowtietaz1@yahoo.com>
>>>>> SENT: Friday, August 9, 2013 8:20 PM
>>>>> SUBJECT: Re: Enquiry Jesse Mitchell
>>>>>
>>>>> Dear sir
>>>>>
>>>>> Sorry, because of the slow shipping service.
>>>>>
>>>>> Thanks and regards
>>>>> David Le
>>>>>
>>>>> On 2013-08-09 18:52, jesse mitchell wrote:
>>>>>> Another week and still no canopy
>>>>>>
>>>>>> -------------------------
>>>>>> FROM: "sales@heliwow.com" <sales@heliwow.com>
>>>>>> TO: jesse mitchell <fastbowtietaz1@yahoo.com>
>>>>>> SENT: Monday, August 5, 2013 8:58 PM
>>>>>> SUBJECT: Re: Enquiry Jesse Mitchell
>>>>>>
>>>>>> Dear sir
>>>>>>
>>>>>> pls wait, we have send for you
>>>>>>
>>>>>> Thanks and Regrads
>>>>>> David
>>>>>>
>>>>>> On 2013-08-05 11:28, jesse mitchell wrote:
>>>>>>> How did you ship the canopy it has been over a week
>>>>>>>
>>>>>>> -------------------------
>>>>>>> FROM: "sales@heliwow.com" <sales@heliwow.com>
>>>>>>> TO: jesse mitchell <fastbowtietaz1@yahoo.com>
>>>>>>> SENT: Friday, July 26, 2013 7:21 AM
>>>>>>> SUBJECT: Re: Enquiry Jesse Mitchell
>>>>>>>
>>>>>>> Dear Sir
>>>>>>>
>>>>>>> I want to show you this picture, I will send for you today
>>>>>>>
>>>>>>> thanks and Best regards
>>>>>>> David
>>>>>>>
>>>>>>> On 2013-07-25 21:28, jesse mitchell wrote:
>>>>>>>> Has my canopy been shipped
>>>>>>>>
>>>>>>>> -------------------------
>>>>>>>> FROM: "sales@heliwow.com" <sales@heliwow.com>
>>>>>>>> TO: jesse mitchell <fastbowtietaz1@yahoo.com>
>>>>>>>> SENT: Tuesday, July 16, 2013 11:34 PM
>>>>>>>> SUBJECT: Re: Enquiry Jesse Mitchell
>>>>>>>>
>>>>>>>> Dear sir
>>>>>>>>
>>>>>>>> Ok we'll send to you
>>>>>>>> http://heliwow.com/canopies/compass-canopy/compass-warp-360-canopy/warp-360-canopy-m2.html
>>>>>>>> [2] [2]
>>>>>>>> [1] [1]
>>>>>>>> [1]
>>>>>>>> [1]
>>>>>>>>
>>>>>>>> Thanks
>>>>>>>> David Lee
>>>>>>>>
>>>>>>>> On 2013-07-16 19:03, jesse mitchell wrote:
>>>>>>>>> Here Ill make this easy for you if you dont want to custom
>>>>>>>>> paint
>>>>>>>>> my
>>>>>>>>> canopy again then just send me this one
>>>>>>>>> http://heliwow.com/canopies/compass-canopy/compass-warp-360-canopy/warp-360-canopy-m2.html
>>>>>>>>> [2] [2]
>>>>>>>>> [1] [1]
>>>>>>>>> [1]
>>>>>>>>> [1]


This is what I was getting but now they are sending me a crappy TDR style painted the Angry bird And I hate that paint job
 
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pvolcko

Well-Known Member
wow indeed. If I were you I'd cut my losses and never deal with them again, sorry to say. You've hung in way longer than I would have.
 
H

heli-maniac

New Member
If I get the one paint the Angry Bird then im going to paint HELIWOW SUCKS all over it and post all this on Every Heli forum i can
 
H

heli-maniac

New Member
Here is what they sent me They Thought I would Like It didnt ask if i would or not and I hate this paint job

- - - Updated - - -

Here is what im going to be posting every were
 
Tony

Tony

Staff member
Angry birds FTW lol. I would be buying a ticket over there to confront them face to face. This is total BS. Spread the word about how they treat people.
 
H

heli-maniac

New Member
Yes im going to post it every were
Here is what i settled on seeing how they didnt want to repaint the first canopy
This is what they said they were sending they even put the Pilot name on it
So HOW did I end up with the ANGRY BIRD
 
Tony

Tony

Staff member
That was fast(ish). Hope it's what you were promised. Either that, or it will be a white canopy with black lettering saying something that I can't state on the forum hahahaha.
 
H

heli-maniac

New Member
Ya after i started posting the picture of the Heliwow sucks angry bird i got a Tracking # for something so well see what it is
 
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