Tail spin could be due to a reversed gyro setting. That can be checked by observing the tail servo movement. Watch the servo arm when you apply left rudder. If you turn your heli to the right, the gyro should counteract by putting Left Rudder signal to the servo.
The heli not getting airborne can be a few things, but most likely the pitch settings of your blades. Set servo arms to 90° at 50% stick. The links should then be adjusted for 0° pitch angle at this 50% stick setting. Making sure the pitch goes the proper direction from 50% is also quite important.
Let us know how you got things set up so far, Radio-Heli, then we can help out even further.
Welcome aboard!