Micro Very Annoyed:(

[Graham Lawrie]

Ok guys don't know if I am right or wrong, received my MRS today and the invoice said replacement in good will.

My anger is directed at Align because:
1. I have had the 150 less than 6 months.
2. Surely i am entitled to a 12 month warranty?
3.I have flown it less than 5 minutes.
Total cost including their upgrades $300.

July before this flys.
Good customer service? ?????

 

[Slobberdog]

I've said it before Graham, you would get better service from Align main dealer in the USA, Robbe Schulter in the UK is p poor.

 

[murankar]

So are they replacing the gyro or are they saying nothing is wrong with the gyro?

 

[Graham Lawrie]

They have replaced the gyro, but it is as if it is "look we are replacing it but" almost as if they did not need to! !

Remember this has hovered for about 1 battery. It has never worked correctly, it has had the new upgrades they forced upon us due to bad design. I have had it since Xmas and it's never worked.
So by my reckoning it is still within the warranty period so any fault in manufacturing should be covered without question

 

[murankar]

Should be unless they have a 90 say instead of 1 year. I too would be annoyed by this. In a way I am glad I am not on the Align products.

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