I got this response from my ticket to Horizon Hobby today. I then sent in another ticket on the same issue. All my spare parts are in, all my hyperion batteries have been in for over a week now, and all my brushless conversion parts are in. Just don't have a working heli to fly.
Hello Vince,
Thank you for contacting Horizon Hobby's Product Support Department.
I have watched your video and noticed when you were showing the control tests you were holding the helicopter. This is a flybarless helicopter with a 3 axis gyro. When you give it a command the swash plate will move until the gyro says that that command has been reached, if you hold it in place this will never happen and the controls will not respond accordingly. This is not a fault of the board.
What helicopters were you flying before? You mentioned it was uncontrollable, if you have never flown anything that is flybarless this will appear to be the case as it has no self correcting features, in other words, it goes where you tell it to and will hold that position until you correct it.
Think of it as a ball on a plate, if you give a slight lean to the right (aileron cyclic) the ball will slowly roll to the right until it reaches the edge and falls off, if you give a big control to the right the ball will seemingly slide right off the plate, but in its actually just rolling faster off the side. Flybarless units do not have a self correcting mechanical device to bring the heli back to center (that's what a fly bar does). So to get the ball to stop rolling to the end of the plate, you have to level out the plate (controls) , if you want the ball to return to center (like a heli hovering) you have to roll the plate to the left to return it there. This is what it is like flying flybarless. Its much much more difficult and can seem uncontrollable if you're not use to it. Its benefits make the heli much more responsive and nimbal, but at the cost of easy controllability.
To reply to this e-mail or to place another Horizon Hobby Support Inquiry, please visit our inquiry form. If you are referencing a past request, please include the following ticket number when prompted: 29,218
Don't forget, our phone staff is available at 1-877-504-0233, Monday through Friday, 8am-7pm CST, Saturday 8-5pm CST and Sunday Noon-5PM CST.
Thank you,
Nick
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Horizon Hobby Product Support
4105 Fieldstone Rd.
Champaign, IL 61822
1-877-504-0233
